Welcome to Charge Media. These Terms of Service govern your use of the Charge Media website, including ChargeMedia.io and any pages, forms, resources, or services made available through the website.
The website is owned and operated by Charge Media Inc. (“Charge Media,” “we,” “us,” or “our”).
By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website.
1. Purpose of the Website
The Charge Media website provides information about our business, services, methodology, Growth Audit, Growth Partnership, Content Engine, marketing capabilities, and related offerings.
Information provided on the website is for general informational and marketing purposes only.
Nothing on the website creates a client relationship, consulting relationship, partnership, fiduciary relationship, or other professional relationship between you and Charge Media.
A client relationship is created only when Charge Media and a client enter into a separate written agreement.
2. Discovery Calls and Inquiries
You may use the website to request a Discovery Call or otherwise contact Charge Media.
Submitting a form, requesting a Discovery Call, sending an email, or communicating with Charge Media does not guarantee:
- Acceptance as a client
- Availability of services
- Any particular strategy or recommendation
- Any particular marketing or financial result
- The creation of a client relationship
Charge Media reserves the right to determine whether a prospective client or project is an appropriate fit.
Information submitted during the Discovery process may be used to evaluate your business, current marketing performance, goals, technology, financial metrics, customer journey, and potential opportunities.
3. No Guarantee of Results
Marketing and business performance are affected by many factors outside Charge Media’s control.
These may include:
- Market conditions
- Competition
- Product-market fit
- Pricing
- Consumer behavior
- Platform changes
- Advertising costs
- Economic conditions
- Website performance
- Inventory
- Client responsiveness
- Creative performance
- Technology
- Regulatory requirements
- Third-party platforms
Charge Media does not guarantee any specific result, including but not limited to:
- Revenue
- Profit
- Return on advertising spend
- Customer acquisition cost
- Conversion rate
- Lead volume
- Sales volume
- Traffic
- Average order value
- Customer lifetime value
- Search rankings
- Advertising performance
Any examples, projections, illustrations, benchmarks, case studies, or performance figures shown on the website are provided for informational purposes and should not be interpreted as a promise or guarantee of future performance.
Past performance does not guarantee future results.
4. Illustrative Examples
The website may contain hypothetical or illustrative examples used to demonstrate Charge Media’s process, methodology, Growth Audit, scorecards, growth planning, or other concepts.
Where identified as illustrative, hypothetical, or representative, such information does not represent the actual performance of a specific client.
Actual client results will be identified as such where appropriate.
5. Intellectual Property
Unless otherwise stated, the website and its contents are owned by or licensed to Charge Media.
This includes, without limitation:
- Text
- Copy
- Graphics
- Logos
- Branding
- Website design
- Growth frameworks
- Diagrams
- Processes
- Presentations
- Downloads
- Images
- Videos
- Templates
- Reports
- Written materials
These materials are protected by applicable copyright, trademark, and other intellectual property laws.
You may view and use the website for your personal or internal business evaluation purposes.
You may not, without prior written permission from Charge Media:
- Copy substantial portions of the website
- Republish website content
- Sell or redistribute Charge Media materials
- Create derivative commercial products from our materials
- Reproduce our proprietary frameworks or processes for commercial use
- Represent Charge Media materials as your own
Nothing in these Terms grants you ownership of Charge Media intellectual property.
6. Acceptable Use
You agree not to use the website:
- For unlawful purposes
- To interfere with the operation or security of the website
- To attempt unauthorized access to systems or data
- To introduce malware or malicious code
- To scrape or harvest data in an abusive manner
- To impersonate another person or organization
- To submit false or misleading information
- To infringe the rights of Charge Media or any third party
We may restrict or terminate access to the website for conduct that we reasonably believe violates these Terms or threatens the website, Charge Media, or others.
7. Third-Party Platforms and Links
The website may contain links to, integrations with, or content from third-party services.
These may include services such as:
- HubSpot
- Meta
- Shopify
- Klaviyo
- Vercel
- Other marketing, analytics, scheduling, or technology providers
Charge Media does not control third-party websites or services and is not responsible for their availability, security, privacy practices, content, or performance.
Your use of third-party services is subject to the terms and policies of those providers.
8. Website Availability and Accuracy
We make reasonable efforts to keep the website accurate and available.
However, we do not guarantee that:
- The website will always be available
- The website will operate without interruption
- All information will always be complete or current
- The website will be free of technical errors
- Third-party integrations will always function correctly
We may modify, remove, suspend, or discontinue any part of the website without notice.
9. Client Engagements
Any services provided by Charge Media to a client are governed by a separate agreement.
If there is a conflict between these website Terms and a signed client agreement, the signed client agreement will control with respect to that engagement.
Pricing, scope, payment terms, deliverables, ownership rights, confidentiality, cancellation provisions, and other service-specific terms will be established separately.
10. Disclaimer of Warranties
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
Charge Media disclaims all warranties, express or implied, including warranties of:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy
- Availability
- Reliability
Your use of the website is at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law, Charge Media and its owners, officers, employees, contractors, partners, agents, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the website.
This includes, without limitation, damages related to:
- Lost revenue
- Lost profits
- Lost business opportunities
- Lost data
- Business interruption
- Reliance on website information
To the extent liability cannot legally be excluded, Charge Media’s total liability arising from your use of the website will not exceed $100.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
12. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Charge Media and its officers, owners, employees, contractors, agents, and affiliates from claims, liabilities, damages, losses, and expenses arising from:
- Your misuse of the website
- Your violation of these Terms
- Your violation of applicable law
- Your infringement of another party’s rights
13. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.
Any dispute arising from these Terms or use of the website will be subject to the jurisdiction of the appropriate state or federal courts located in Massachusetts, except where applicable law requires otherwise.
14. Changes to These Terms
We may update these Terms periodically.
When changes are made, the revised Terms will be posted on this page and the Effective Date will be updated.
Your continued use of the website after changes become effective constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
16. Contact
Questions about these Terms may be sent to:
Charge Media Inc. Emailteam@chargemedia.io WebsiteChargeMedia.io